Automated Resolution

Rapid Dispute Resolution

Rapid Dispute Resolution

Streamline your chargeback management with automated dispute resolution, intelligent case handling, and comprehensive representment services.

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Transform Your Dispute Management

Automated Processing

Intelligent automation handles routine disputes without manual intervention

Faster Resolution

Reduce resolution time from weeks to days with streamlined processes

Higher Win Rates

Improve representment success with data-driven case building

Cost Reduction

Minimize operational costs and resource allocation for dispute handling

Rapid Dispute Resolution Process

A rapid dispute resolution process quickly reviews, validates, and settles payment disagreements using automated checks and real-time communication between parties.

Alert Detection

Automatic detection of pre-dispute alerts and chargeback notifications from card networks

Intelligent Triage

AI-powered case assessment determines the best resolution strategy for each dispute

Automated Response

System automatically generates and submits appropriate responses within network timeframes

Outcome Tracking

Comprehensive tracking and reporting of resolution outcomes and performance metrics

Advanced Capabilities

Intelligent Case Building

  • Automated Evidence
    Collection Gather transaction data, customer communications, and supporting documents
  • Compelling Case
    Narratives AI-generated representment letters tailored to dispute reason codes
  • Document Management
    Organized storage and retrieval of all case-related documentation

  • Compliance Validation
    Ensure all responses meet card network requirements and deadlines

Analytics & Optimization

  • Win Rate Analysis
    Track success rates by reason code, issuer, and case type

  • Cost-Benefit Modeling
    Intelligent decisions on which disputes to fight based on ROI

  • Trend Identification
    Identify patterns and root causes to prevent future disputes

  • Performance Dashboards
    Real-time visibility into dispute metrics and KPIs

Comprehensive Dispute Coverage

Fraud Disputes

  • Unauthorized transactions
  • Card-not-present fraud
  • Account takeover claims
  • Identity theft disputes

Authorization Disputes

  • Declined authorization
  • Expired authorization
  • Insufficient funds
  • Processing errors

Consumer Disputes

  • Non-receipt of goods
  • Product not as described
  • Cancelled recurring billing
  • Credit not processed

Proven Results

75%

Average Win Rate

Industry-leading success rate for representment cases

-60%

Processing Time

Significant reduction in dispute resolution timeframes

90%

Automation Rate

Most disputes handled without manual intervention

-40%

Operational Costs

Operational Costs

Seamless Integration

Webhook Notifications

Real-time updates on dispute status and outcomes


POST /your-webhook-endpoint
Content-Type: application/json

{
  "event": "dispute.resolved",
  "dispute_id": "dp_123456789",
  "transaction_id": "txn_987654321",
  "status": "won",
  "resolution_date": "2024-01-15T10:30:00Z",
  "amount_recovered": 1000,
  "reason_code": "4855",
  "case_details": {
    "evidence_submitted": true,
    "response_method": "automated"
  }
}

Management Dashboard

Comprehensive dispute management interface

  • Real-time dispute tracking
  • Performance analytics
  • Case management tools
  • Evidence repository
  • Automated reporting
  • Custom rule configuration

Ideal For

High-Volume Merchants

Businesses processing thousands of transactions daily who need scalable dispute management

Resource-Constrained Teams

Organizations that need to minimize manual effort while maximizing dispute resolution success

Data-Driven Businesses

Companies that want comprehensive analytics and insights to improve their dispute prevention strategies

Frequently Asked Questions

Intake/triage, evidence collection, rule‑based and ML‑assisted decisioning, representment package creation, and outcome tracking.

Fraud/authorization, processing errors, and consumer disputes (service/merchandise). Documentation and RDR/alert workflows are supported.

By standardizing evidence, meeting scheme deadlines, pre‑dispute deflection where available, and analyzing outcomes to optimize future responses.

Ready to Transform Your Payment Processing?

Join the growing number of PSPs, merchants, and resellers who trust Processing Partners for their enterprise payment solutions. Let’s discuss how we can help scale your business.

Schedule a Call
View Our Solutions
Schedule a Call
View Our Solutions

No commitment required • Free consultation • Custom solutions available